PRIVACY POLICY FOR USERS

UltraTech Cement Ltd. (“UltraTech”) is committed to respecting the privacy of every person who shares personal information with us, including their name, address, phone number, email address, date of birth, bank account information, company, designation and any other descriptive information that you may provide about yourself and/or that may be used to identify such individual ("Personal Information") through the utecbuild.com website and / or mobile application (“Platform”) or through our authorized third party partners. Your privacy is important to us and we strive to take reasonable care in the protection of the information we receive from you.

The purpose of this Privacy Policy ("Policy"), as amended from time to time, is to give you an understanding on how we intend to collect, store, transfer and use the Personal Information you provide to us via the Platform. The Policy may be subject to further changes. Upon updating the Policy, we may revise the "Updated" date at the bottom of this Policy. We suggest that you regularly check this Policy available on the Platform to apprise yourself of any updates. Your continued engagement with us will imply your acceptance of such updates to this Policy.

This Policy is incorporated into and is subject to the Terms of Use, which can be accessed at Terms of use. This Policy is applicable to all persons including the Users who visit, access and / or avail of the Platform and our Services as defined in the Terms of Use.

By providing us your Personal Information, you hereby (i) consent to the collection, storage, use, disclosure, processing and transfer of such information (whether in India or outside), and (ii) represent that you have taken necessary consents from such persons on behalf of whom you have shared the information with us for the purposes as disclosed in this Policy. You are providing the information out of your free will. You have the option not to provide us the data or Personal Information sought to be collected if you do not agree with this Policy.

Further, you have the option to not provide your consent, or withdraw any consent given earlier, provided that the decision to not provide consent / withdrawal of the consent is communicated to us at utec.care@adityabirla.com . If you do not provide us Personal Information or withdraw the consent to provide us with any of your Personal Information at any point in time, we shall have the option not to provide the benefits for the purpose of which the said Personal Information was sought, including various functionalities of the Platform.

Personal Information and its Usage

We and/or our authorised Service Providers may collect, disclose, process and transfer your Personal Information:

To enable the functioning of the Platform and provision of Services, as defined in the Terms of Use, through the Platform either by us or our Service Providers. Such Service Providers are also bound by the privacy restrictions contained in the Policy;
To provide you with related benefits and services and to engage in / carry out the activities that would enable and assist in providing you the benefits and any services arising out of or by you accessing and using the Platform;
To understand your needs (how you use our Platform, Services you like, manner of use of Services) and to bring new and improved Services to you;

To contact you via SMS, email and other modes of communication in relation to Services availed by you, communicate offers, promotional events, updates and news on Services that may be of interest to you;
To transfer information about you if we are acquired by or merged with another company or in case of change of control;
To administer or otherwise carry out our obligations, including our obligations under the Terms of Use of the Platform; 
To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; and 
To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of / on the Platform or as otherwise required by law.

We may also remove all the personally identifiable information and use the rest of the anonymized data / information enlisted above for historical or statistical purposes.

We reserve the right to record the conversations between you and Service Providers or you and other Users facilitated by UltraTech through the Community feature on the Platform and the calls made by you or Service Providers to you through the UltraTech virtual phone number feature to safeguard the privacy of Users and Service Providers. The chat/messaging logs and/or call recordings may be used to ensure compliance with the Terms of Use and this Policy including to monitor and prohibit abuse, safeguard the rights of Users and Service Providers to resolve the disputes.

You hereby consent that the collection, disclosure, storage, processing and transfer of any Personal Information or any other information as disclosed under this Policy shall not cause any loss or wrongful gain to you if the same is used for the purposes stated in this Policy.

The Platform may contain links to websites maintained by third parties. UltraTech does not have any control over such third party websites. You are advised to review the privacy policy and other terms of each website that you visit.

Collection of Automatic Information, Use of Cookies

We may collect and process information about your visit to the Platform, such as the pages you visit, some of the searches you perform, your browser type, IP address. Such information is used by us to help improve the contents offered through the Platform and to compile aggregate statistics for internal, market research purposes.

In doing this, we may install "cookies" that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide numerous features that require remembering who you are.

You can choose to accept or decline cookies. You can set your browser to notify you when you receive a "cookie," this will enable you to decide if you want to accept it or not. We would like to inform you, however, that if you do not accept you may not be able to use all functionality of your browser software. We may obtain the services of outside parties to assist us in collecting and processing the information described in this section.

Authorization

UltraTech may choose to host their data in servers located outside of India. You authorize us to store, transfer, share, part with your Personal Information, across borders and from your country and jurisdiction to any other countries and jurisdictions across the world (including India), with our affiliates / agents / third party service providers / partners and other agencies for purposes specified under this Policy or as may be required by law.

Retention of Personal Information

UltraTech shall not retain your Personal Information after the purposes for which it is sought (as detailed in this Policy) is served or as otherwise required under any other law for the time being in force. The Personal Information shared by you shall be used only for the purpose for which it is collected and in the manner agreed by you. Personal Information however may remain on the servers unless otherwise deleted or purged permanently. 

Security

The security of your Personal Information is important to us. We have adopted reasonable security practices and procedures compliant with SOC2 and ISO 27001, as further described on our utecbuild.com Platform, to ensure that the Personal Information collected is secure. We also use encryption to help protect your Personal Information against unauthorized access and disclosure. You agree that such measures are secure and adequate.

While we will endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that no electronic medium / security measure is 100% secure and that we cannot provide any absolute assurance regarding the security of your Personal Information submitted to us. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by any unauthorized access in relation to your Personal Information.

Access

If you need to access to your Personal Information, update or correct your Personal Information for any reason, you may do so by writing to us at utec.care@adityabirla.com , and your Personal Information will accordingly be updated / corrected on a real-time basis.

We encourage that you to update your Personal Information as and when there are any changes. You are further responsible to ensure that the Personal Information provided by you is true and accurate. We shall not be responsible for the authenticity of the Personal Information supplied by you and you shall indemnify and hold us harmless for relying on the Personal Information provided by you in case of your breach of this Policy and in case of any loss and/or damage suffered by us arising out of our use or reliance on the Personal Information provided by you.

In the event you wish to know the names and addresses of the third parties to whom your Personal Information has been disclosed, you may request us for such information by communicating to us at utec.care@adityabirla.com . We will make all reasonable efforts to revert to you within a reasonable period of time, with the information that you require.

Grievance Officer

In terms of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint or any discrepancies may be intimated to Mr. Niraj Singh at utec.grievances@adityabirla.com.

We will endeavor to respond within an appropriate timeframe.

Contacting Us

We can address any questions, comments and concerns about our online privacy practices and policy. Please write to Mr. Niraj Singh at  utec.care@adityabirla.com .

PRIVACY POLICY FOR SERVICE PROVIDERS

UltraTech Cement Ltd. (“UltraTech”) is committed to respecting the privacy of its Service Providers (as defined in the Terms of Use), who share personal information with us, including their name, date of birth, address, phone number, email address, professional qualification and any other descriptive information that you may provide about yourself any other information and/or that may be used to identify such natural individuals ("Personal Information") through the utecbuild.com website and / or Utec Partner mobile application (“Platform”). Your privacy is important to us and we strive to take reasonable care in the protection of the information we receive from you.

This Policy is incorporated into and is subject to the Terms of Use, which can be accessed at Terms of Use. This Policy is applicable to all Service Providers who visit, access and / or avail of the Platform and our Services as defined in the Terms of Use.

By providing us your Personal Information, you hereby (i) consent to the collection, storage, use, disclosure, processing and transfer of such information (whether within India or outside), and (ii) represent that you have taken necessary consents from such persons on behalf of whom you have shared the information with us for the purposes as disclosed in this Policy. You are providing the information out of your free will. You have the option not to provide us the data or Personal Information sought to be collected if you do not agree with this Policy. If you are a company or another legal entity and are providing information including Personal Information of your representatives, you represent that you have authority to do so and have apprised such natural persons of this Policy and have obtained required consent to share their Personal Information on the Platform.

Personal Information and its Usage

Certain information provided by you, including certain Personal Information, such as your name, location details, professional experience will be publicly available on your Service Provider Profile (as defined in the Terms of Use).

Additionally, we and/or our other Service Providers may collect, disclose, process and transfer your Personal Information:

To enable the functioning of the Platform and provision of Services, as defined in the Terms of Use, through the Platform either by us or other Service Providers. Such arty Service Providers are also bound by the privacy restrictions contained in the Policy;
To provide you with related benefits and services and to engage in / carry out the activities that would enable and assist in providing you the benefits and any services arising out or by you accessing and using the Platform;
To understand your needs (how you use our Platform, Services you like, manner of use of Services) and to bring new and improved Services to you;

To contact you via SMS, email and other modes of communication in relation to Services availed/offered by you, communicate offers, promotional events, updates and news related to the Platform that may be of interest to you;
To verify the information provided by you regarding your services and conduct related background checks;
To transfer information about you if we are acquired by or merged with another company or in case of change of control;
To administer or otherwise carry out our obligations, including our obligations under the Terms of Use of the Platform; 
To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; and

To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of / on the Platform or as otherwise required by law.

We may also remove all the personally identifiable information and use the rest of the anonymized data / information enlisted above for historical or statistical purposes.

Collection of Automatic Information, Use of Cookies

 Authorization

Retention of Personal Information

Security

Access

In the event you wish to know the names and addresses of the third parties to whom your Personal Information has been disclosed, you may request us for such information by communicating to us at [Please provide the email ID]. We will make all reasonable efforts to revert to you within a reasonable period of time, with the information that you require.

Grievance Officer

If you find any discrepancies or have any grievances in relation to the processing of information under this Policy, please contact us at: utec.care@adityabirla.com

We will endeavor to respond within an appropriate timeframe.

Contacting Us

We will endeavor to respond within an appropriate timeframe.

Contacting Us

We can address any questions, comments and concerns about our online privacy practices and policy. Please write to Mr. Niraj Singh at  utec.care@adityabirla.com .